To remove your contact details from 118712, start with its current contact page and also check directory publication with your phone provider. On 25 September 2026, the official 118712 page indicated a transfer to a PagesJaunes service and directed individuals to PagesBlanches contact-details management. An older tutorial describing a separate form may therefore no longer match the process you see.
The public help pages were reviewed for the French source without submitting a real request. The steps below are not an end-to-end removal test.
At a glance
- Check the 118712 contact page as your starting point.
- If you are an individual, follow its contact-details management link.
- Also check your phone provider's directory settings.
- Keep evidence of the request and inspect the listing after the reply, rather than relying on an automatic acknowledgement.
Why your number is online
A directory listing does not necessarily result from a breach or the sale of a database. Providers supply subscriber lists to directory services according to the applicable publication choices.
Arcep explains how to refuse or restrict directory publication. You can contact your provider and request restrictions, including restrictions on reverse lookup. The time a provider takes to transmit changes is not a guarantee that every indexed page will disappear immediately.
Removal from 118712 and reverse directories
1. Check the result
Open the page displaying your contact details. Copy its URL and record exactly what is visible. Watch for namesakes: a search using your name alone does not prove that the listing belongs to you.
2. Open the current official contact page
On the 118712 contact page, distinguish the process for individuals from the process for businesses. For individuals, the link observed during the review led to PagesBlanches contact-details management on PagesJaunes.
If the interface changes, return to the official help page instead of using a form found on another website. Never share a login code with someone offering to remove a listing for you.
3. Specify the contact details to remove
Include the URL, the number concerned and the change you want. The aim is to help the recipient find the correct listing, not to send them all your current contact details.
If you no longer want to appear in directories, also confirm that choice in your provider's customer account. Check the setting again when you change providers.
4. Keep a record and check the outcome
Save the date, a copy of the request and the reply. Then reopen the listing. If your contact details remain visible, include the URL in your follow-up rather than starting another request without context.
The GDPR follow-up guide explains possible next steps. Times vary by process; we do not promise removal within a fixed number of days.
Pages Jaunes and Pages Blanches
The current 118712 referral makes our Pages Blanches and Pages Jaunes guide a useful companion. It distinguishes a personal phone line from a business listing.
This does not mean that one update automatically removes every directory listing. For 118000 or another publisher, consult its own contact process and check the result separately.
My number still appears on Google
Check whether the information remains on the original page. If it has been removed, the Google snippet may be outdated. If it is still published, continue the process with the website and consider the relevant Google removal tools.
Removing a search result does not delete the original listing.
Limit reappearance
Avoid adding your personal number to public profiles when another contact method is enough. Check publication settings after changing phone subscriptions. If a listing returns, look for its source before repeating the same request.
To examine other sources, you can run a free scan. Our fictional sample report shows how to distinguish a public record, a data-broker signal and a breach alert.
See also: Pages Blanches and Pages Jaunes · Public registers and directories · Text message scams · Object to direct marketing
